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| Surveillance Specialist Group offers a full range of shopping services in a variety of industries: Automotive • Restaurant • Retail • Hotel • Grocery •Automotive • Call Centers • Service • Public Office and much more. MYSTERY SHOPPING • In Store Shops • Telephone Shops • Web Site Shops with video documentation Mystery shopping is the perfect tool to gain insight into your clients experience and learn how your staff interacts with them. See your company from the customer’s perspective. Unlike surveys, trained mystery shoppers go in looking for certain things and make detailed observations as the experience unfolds. They immediately document the information and transmit it to you electronically. VERIFICATION • Products, Sales Events & Promotions • "To Go" orders photographed and documented • Digital Photos or Digital Video with time and date stamp. We verify at the point-of-purchase, material or product placement, appearance evaluations, product quality and other items. We have over 16 years of experience providing exceptional service to clients. We have investigators who are also experienced shoppers and have performed hundreds of thousands of mystery shops. Unlike other companies who use people at will, our staff doesn't get nervous or overact. We have the know-how, skills and depth to ensure an effective program for your company. Our experience applied to your specific needs gives you a custom program that narrows in on the areas that you deem important. |
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Surveillance Specialist Group |







